Salamah is the platform through which Civil Defense issues safety licences for commercial facilities online. According to the portal, its aim is to simplify the investor journey without visiting Civil Defense offices.
Who issues the licence?
The safety licence is issued by the General Directorate of Civil Defense. The owner applies from their account, selects the activity, attaches documents and waits for the reviewer's approval. No private company issues this licence.
Documents listed on the service card
The service card on the Civil Defense website says documents vary by activity, and include:
- Commercial or industrial registration
- Building permit and a location sketch
- Lease or proof of ownership
- A valid fire-safety systems maintenance contract
- Building insurance policy
- Previous Civil Defense permit, if any
Where does a safety company fit in?
The portal lets approved safety companies upload maintenance contracts and installation-completion certificates. That is why many owners need a company to review their systems, close gaps and provide a maintenance contract. You can verify any company's approval in the portal's list of approved companies.
Before you apply
- Make sure installed systems work and have maintenance records
- Check escape routes, emergency lighting and extinguishers
- Gather documents before opening the application
- Never share your login details with anyone
Source: Salamah service card — Civil Defense (reviewed 23 Oct 2026)
This content is general guidance and does not replace reviewing the official requirements that apply to your facility.