A maintenance contract is not just paperwork for the licence file; it is what keeps systems working when needed. The Salamah service card lists a valid maintenance contract among the documents for many activities.
Essential elements
- A clear inventory of every system covered
- Visit frequency for each system, and its basis
- A written report after every visit
- How faults are reported and the agreed response time
- What is included and what is priced separately (e.g. spare parts)
- Owner duties: access, reporting, no unauthorised changes
Warning signs
A contract with no system inventory, no visit reports, or a price out of line with the systems involved rarely does its job.
Source: Salamah service card — Civil Defense (reviewed 23 Oct 2026)
This content is general guidance and does not replace reviewing the official requirements that apply to your facility.